FortuneBuilders

  • Administrative Team Lead

    Job Locations
    US-CA-San Diego
    Department
    FortuneBuilders
  • Overview

    Compensation: $18 per hour + Benefits

    Location: Pacific Beach 

    Experience: 2+ years experience in a call center supervisor role

     

    Fortunebuilders, is the nation’s leading Real Estate Investing Educational company. We were recently named one of the Best Places to Work by Glassdoor and we are looking for the best Administrative Team Lead to join our growing team in Pacific Beach.

     

    As a member of the team, the primary responsibility will be to manage a small team that processes student orders and ensure world-class support. 

    What you will do

     The successful candidate’s responsibilities will include, but not be limited to:

    • Maintain a fully operational administrative staff by recruiting, selecting, orienting, and training employees to properly process student orders and maintain an up-to-date database.
    • Accomplish staff results by communicating job expectations; planning, monitoring and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
    • Effectively and efficiently handle multiple, simultaneous and complex tasks and projects.
    • Be able to organize resources and establish priorities for the team as a whole and individual team members

     

    What we are looking for

    • Tech savvy, ready to learn and use multiple operating systems
    • Attention to detail with solid follow-up skills
    • Resourceful, team player
    • Ability to look at process at high level and suggest improvements
    • Ability to effectively coach and manage individual performance of team members

     

     What education/experiences do we prefer you have?

    • High school diploma required, college experience a plus
    • 2+ years in a team lead or supervisory role in a call center environment preferred
    • Experience managing a small team responsible for a high volume of requests daily
    • Knowledge and understanding of customer service best practices
    • Experience using customer service systems (Infusionsoft)

     

    About FortuneBuilders

     

    FortuneBuilders is the leading real estate investment education company in the country. We have been ranked multiple times as one of America's fastest growing private companies by Inc. Magazine. We show our real estate investor students the roadmap of how to turn their passion for real estate into a highly profitable business that provides the financial and lifestyle freedom they deserve.

     

    Our team has been inspiring, educating, and leading real estate investors across the country since 2006. Our unique approach is highly sought after because we provide our students the blueprint to start and grow a real estate business, not just providing advice on a single aspect of investing.

     

    The FortuneBuilders’ headquarters are located in sunny San Diego, two blocks from the ocean. With close to 500 team members, we are growing every day and are looking for top A-Players to add value and contribute to the success of our students and our company.

     

    FortuneBuilders provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, genetic information, marital status, veteran status or any other characteristic protected by federal, state or local law. Applicants of all ages are encouraged to apply. Nothing in this job posting or description should be construed as an offer or guarantee of employment.

     

     

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