• Customer Experience Representative

    Job Locations
    US-CA-San Diego
  • Overview

    Compensation: $15.00/hour + Benefits

    Location: Jutland Drive, San Diego, CA 92117

    Employee Type: Full-Time

    Schedule: 9:30am-6pm, M-F (training schedule will be 8am-4:30pm)

    Experience: Minimum one year in a phone-based customer support role




    To provide world-class support and serve as our students’ first choice for information and resources in a fast-paced call center environment.

    What you will do

    • Efficiently and effectively handle a high volume of incoming customer calls
    • Uncover the exact needs of students and help them achieve their desired outcomes
    • Process orders and update records utilizing our customer service systems
    • Assist with team projects as needed

    What we are looking for

    • Advanced communication skills
    • Tech savvy, ready to learn and use multiple operating systems
    • Attention to detail with solid follow-up skills
    • Resourceful, team player
    • Genuine desire to help others
    • Experience using VOIP phone system, ZenDesk or similar customer service systems
    • High school diploma required, college experience a plus



    • Advancement opportunities
    • Casual work environment
    • Professional and personal growth opportunities
    • Community outreach opportunities
    • Paid training
    • Medical/Dental/Vision Coverage
    • 401(k)


    Check out FortuneBuilders' Glassdoor page to learn more about our mission and culture!

    About FortuneBuilders

    FortuneBuilders is the leading real estate investment education company in the country. We have been ranked multiple times as one of America's fastest growing private companies by Inc. Magazine. We show our real estate investor students the roadmap of how to turn their passion for real estate into a highly profitable business that provides the financial and lifestyle freedom they deserve.

    Our team has been inspiring, educating, and leading real estate investors across the country since 2006.  Our unique approach is highly sought after because we provide our students the blueprint to start and grow a real estate business, not just providing advice on a single aspect of investing.

    The FortuneBuilders’ headquarters are located in sunny San Diego. With 500 team members, we are growing every day and are looking for top A-Players to add value and contribute to the success of our students and our company.

    FortuneBuilders provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, genetic information, marital status, veteran status or any other characteristic protected by federal, state or local law. Applicants of all ages are encouraged to apply. Nothing in this job posting or description should be construed as an offer or guarantee of employment.

    FortuneBuilders Crest (612x792) (2)


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