FortuneBuilders

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Technical Support Engineer

Technical Support Engineer

Job ID 
2017-1233
Job Locations 
US-CA-San Diego
Department 
FortuneBuilders

More information about this job

Overview

 

 

Compensation: $70K-$75K, Based on Experience

Location: Pacific Beach, San Diego, CA

Employee Type: Full Time


Do you jump at the opportunity to teach others how to use new technology? Are you proud of your ability to solve others' network problems? Are you a tech advocate and want your expertise to be valued and challenged? 
If you answered yes, this is the job for you!
 

 

Purpose:

As a Technical Support Engineer at FortuneBuilders, you will be the go-to source for all things IT and provide tech support to our employees across multiple physical locations all located in Pacific Beach. While troubleshooting the day-to-day, you will also have the autonomy to identify opportunities that will enhance our platform experience.

What you will do

  • Provide on-site support for our LAN/WAN environments
  • Act as an employee-facing systems consultant, technical advisor and onsite resource
  • Assess and document internal infrastructure
  • Resolve technical issues on a daily basis
  • Document activities in our ticketing system

What we are looking for

  • Associates or Bachelors degree in Computer Science, Computer Engineering, or related field plus 1-2 years experience in providing server/desktop support in a Microsoft and Mac environments or a combination of both
  • Excellent customer service skills with the ability to work and communicate complex technical issues to non-technical people
  • Demonstrated experience with Windows servers, Microsoft Exchange/Office 365. Experience in other Microsoft applications is a huge plus
  • Must be adaptable and flexible and with the ability to adjust quickly to changing priorities and conditions
  • High standards coupled with accountability and ownership for your work
  • A strong work ethic with the willingness and drive to succeed

 

Technology experience that is a MUST:

 

  • Microsoft Active Directory
  • Directory Synch to Azure and Office 365
  • Google Cloud Applications
  • Knowledge and understanding of Firewall Technologies
  • Router and Switch Configuration
  • Understanding of wireless technologies and best practices
  • Understanding of AWS technology
  • Windows 7, 10, and Windows server 2012R2
  • Mac OSx Experience
  • Ability to trouble shoot difficult problems.
  •  

 

 Visit the FortuneBuilder's Glassdoor page to learn more about our mission and culture!

 

 

 

About FortuneBuilders

 

FortuneBuilders is the leading real estate investment education company in the country.  We have been ranked multiple times as one of America's fastest growing private companies by Inc. Magazine.  We show our real estate investor students the roadmap of how to turn their passion for real estate into a highly profitable business that provides the financial and lifestyle freedom they deserve.

 

Our team has been inspiring, educating, and leading real estate investors across the country since 2006.  Our unique approach is highly sought after because we provide our students the blueprint to start and grow a real estate business, not just providing advice on a single aspect of investing.

 

The FortuneBuilders’ headquarters are located in sunny San Diego. With 500 employees, we are growing every day and are looking for top A-Players to add value and contribute to the success of our students and our company.

 

 

FortuneBuilders provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, genetic information, marital status, veteran status or any other characteristic protected by federal, state or local law. Applicants of all ages are encouraged to apply. Nothing in this job posting or description should be construed as an offer or guarantee of employment.

 

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